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The report includes mobile & desktop scores plus some action items to help you improve in the areas of:

      • Performance
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      • & compare to your competitors!

 

Insights

Helping B2B leaders use technology to drive business

The Decline of Customer Service in the Age of Technology

The Decline of Customer Service in the Age of Technology

Have you noticed that Online Customer Service has worsened over the past few years? I have. Websites have poor quality, confusing UIs, slow response, and AI Bots that can’t answer your questions. New customer acquisition can be costly, so keeping your existing...