CommonPlaces recently won a 2008 WebAward for “Outstanding Achievement in Website Development.” Here at CP we’re really excited about this award. Each year the Web Marketing Association hands out WebAwards to the best sites of the Web. To receive this award really validates all the work that we have done, and we’re very proud of this accomplishment. Read more about WebAwards and the Web Marketing Association.

The Decline of Customer Service in the Age of Technology
Have you noticed that Online Customer Service has worsened over the past few years? I have. Websites have poor quality, confusing UIs, slow response, and AI Bots that can’t answer your questions. New customer acquisition can be costly, so keeping your existing...