On June 15th, CommonPlaces’ CEO Ben Bassi was featured on 1590 WSMN’s ‘The Mix’ talk radio show. Ben took part in a short conversation about the importance of optimizing websites for the mobile web and tablets. Listen to the discussion below.
The Decline of Customer Service in the Age of Technology
Have you noticed that Online Customer Service has worsened over the past few years? I have. Websites have poor quality, confusing UIs, slow response, and AI Bots that can’t answer your questions. New customer acquisition can be costly, so keeping your existing...
