Southern New Hampshire Services (SNHS) is part of the Community Action Partnership serving Southern New Hampshire and beyond. SNHS helps neighbors conquer obstacles on their path to economic independence. Whether it’s child care, nutrition, education, workforce, housing, or senior living needs, they offer services to help community members achieve their goals and provide for their families.
Project Overview
SNHS teamed with CommonPlaces to plan and execute a monumental overhaul of the SNHS Company Portal and website. The new site has streamlined their job posting process, allowed for instant website updates, and has given staff the ability to automate processes that were previously handled manually so that they can focus more on the overarching goals of their organization.
No matter what obstacles arise, we believe every person should have access to a healthy, sustainable life as a contributing member of society.
– SNHS
Goals
SNHS initially came to CommonPlaces to achieve the following goals.
- Improve overall functionality of the site to quickly and efficiently post employment opportunities, keep an accurate calendar of events, and post urgent community news.
- Optimize page performance to reduce page load times.
- Refresh the user-interface of their ‘clunky’ company portal so it is easier for their Board Members, Employees, Executive Team, and Directors to manage and navigate.
- Rebuild their document storage system to reduce the amount of errors due to missing information or inconsistent naming conventions.
- Partner with an agency who would provide constant communication throughout the initial project and reliable support solutions once the site was deployed without needing to jump through hoops.
